Warranty Policy
High-quality products backed by reliable after-sales support
KDental is committed to delivering high-quality products and reliable after-sales support. This Warranty Policy outlines the terms and conditions applicable to products purchased through our website or directly from KDental.
1. Warranty Coverage
- Warranty coverage applies to selected products as specified by the manufacturer
- Warranty duration varies depending on the product and brand
- Warranty details are provided at the time of purchase or upon request
2. What the Warranty Covers
The warranty covers:
- Manufacturing defects
- Faults under normal and proper use
- Technical issues not caused by external damage or misuse
3. What the Warranty Does Not Cover
The warranty does not cover:
- Damage due to misuse, negligence, or improper handling
- Normal wear and tear
- Consumables and disposable products
- Unauthorized repairs or modifications
- Damage caused by improper installation
4. Warranty Claims Process
To submit a warranty claim:
- Contact KDental with:
- Proof of purchase
- Product details
- Description of the issue
- Our team will assess the case
- If applicable, the product may be:
- Repaired
- Replaced
- Sent to the manufacturer for evaluation
5. Service & Support
KDental provides technical support and coordination with manufacturers to ensure efficient handling of warranty claims.
6. Manufacturer Warranty
Some products are covered directly by the manufacturer’s warranty terms.
In such cases, KDental will assist in coordinating communication and service.
7. Contact Us
For warranty-related inquiries:
KDental – Khoury Group
Email: info@khoury-dental.com
Phone: +962 6 582 7015
Mobile: +962 79 000 2255
Address: Amman, Jordan