Privacy Policy

1. Information We Collect

We may collect the following types of information:

Information You Provide

• Name
• Email address
• Phone number
• Clinic or company name
• Message content
• CVs and job application details (if submitted)
• Billing and shipping information

Automatically Collected Information

• IP address
• Browser and device information
• Pages visited
• Cookies and usage data

2. How We Use Your Information

We use your information to:

• Respond to inquiries and contact requests
• Provide product, service, and company information
• Process orders, payments, and deliveries
• Provide customer support and after-sales service
• Process job applications
• Improve website performance and user experience
• Maintain security and prevent misuse
• Comply with legal obligations

We do not sell or rent your personal data.

3. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Ensure proper website functionality
• Analyze traffic and user behavior
• Improve performance and usability

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

4. Sharing of Information

We may share your information only when necessary with:

• Khoury Group companies and affiliated entities
• Trusted service providers (hosting, analytics, IT support)
• Payment service providers
• Delivery and logistics partners
• Authorities when required by law

All data sharing is limited to what is necessary and handled securely.

5. Data Retention

We retain personal data only for as long as necessary to:

• Respond to your inquiries
• Process and fulfill orders
• Manage recruitment processes
• Meet legal and operational requirements

Data is securely deleted when no longer required.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

However, no method of transmission over the internet is completely secure.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent to data processing
• Contact us regarding any privacy concerns

8. Third-Party Links

Our website may contain links to external websites.

KDental is not responsible for the privacy practices or content of third-party sites.

9. Children’s Privacy

Our website is not intended for children, and we do not knowingly collect personal information from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a revised date.

11. Orders and Transactions

When you place an order through our website, we may collect and process information necessary to:

• Confirm and process your order
• Arrange delivery
• Provide customer support
• Maintain transaction records

12. Payments

Payments made through our website are processed securely through trusted third-party providers.

KDental does not store full payment card details (such as card numbers or security codes).

Payment providers handle your data in accordance with their own privacy policies.

13. Account Registration

If you create an account on our website, we may store:

• Login credentials
• Order history
• Preferences and saved information

You are responsible for maintaining the confidentiality of your account credentials.

14. Marketing Communications

With your consent, we may send:

• Product updates
• Promotions and offers
• Educational and clinical content

You may unsubscribe at any time.

15. Business Customer Data

As KDental primarily serves dental professionals and clinics, personal data may be processed in a business-to-business (B2B) context, including contact details used for communication, orders, and support.

16. International Data Transfers

Your information may be processed or stored by service providers located outside Jordan.

We ensure appropriate safeguards are in place to protect your data.